Returns & Exchanges

At Gaia Herbs, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our commitment to conscious consumption means we've made our return process as seamless and eco-friendly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original compostable packaging, ensuring all tags remain attached and the garment is in its original, unworn condition.

• 3.
  Ship with Ease

  Download and print the prepaid carbon-neutral shipping label provided by our portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.